We offer FREE delivery (single location only) for purchases over HK$1,000. For orders under HK$1,000, a delivery charge of HK$80 shall apply.
At the moment, we ONLY deliver to Kowloon & Hong Kong Island districts. For any orders to be delivered to the New Territories, Discovery Bay, Sai Kung & Clearwater Bay, please contact us directly at firstname.lastname@example.org and we will try our best to accommodate.
We will deliver within two working days for orders received by 8:30pm Monday to Friday, depending on the delivery area. Orders received on Saturdays, Sundays or public holidays will be delivered the day following the next working day.
The delivery service is available from Monday to Saturday.
Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event, customers will be contacted to re-schedule the delivery time.
We reserve the right to charge an additional delivery fee if the recipient is not available to accept the delivery at the given delivery time and delivery needs to be rescheduled.
It is the responsibility of the customer to notify Oz Terroirs immediately of any change to their delivery address or contact details.